FAQ

Q?

What is Rapid Paws?

A.

Rapid Paws provides non-emergency transportation, point-to-point or round-trip, using vehicles equipped with cages-on-wheels and 500-pound capable ramps for easy stress-free access. Vehicles are easily configured to accommodate your service request.

Q?

Where do you service?

A.

We service the Greater Washington DC Metro Area. Please see our Coverage area page for more details. If your city/town is not listed, give us a call and we can let you know if you are in our service area.

Q?

When can I contact Rapid Paws?

A.

You can call us from 5am to 9pm, 7 days a week, weekends and holiday and schedule an appointment, or use our online reservation system.

Q?

How can I contact Rapid Paws?

A.

Rapid Paws is accessible by broadband, wireless, mobile and voice.

Q?

When do you provide service?

A.

Rapid Paws offers our convenient services by on-demand or by appointment 5am to 9pm, 7 days a week, weekends and holidays.

Q?

How much does your service cost?

A.

Our fees for transportation can range from $25.00 and higher, depending on your location and needs. Customized Services Quoted on request.

Q?

What forms of payment do you accept?

A.

All major Credit Cards or House Account. All services must be “Authorized” at the time of confirmation by an approved method (Credit Card, House Account).

Q?

What type(s) of vehicle(s) do you drive?

A.

Rapid Paws uses Nissan NV 2500 High-Roof Vans comfortably fitting 4’x 8’ for transfer with 6’ of height clearance. Vehicles are completely climate controlled with supplemental HVAC and stand-by power generation.

Q?

Can I ride with my pet?

A.

We recommend that you do not drive along in our vehicle for safety reasons. However, in certain situations, we may allow you to drive in the vehicle with your pet.

Q?

What types of animals do you transfer?

A.

We can transport cats and dogs.

Q?

What types of trips do you offer?

A.

Home to Wherever and Back – We can transport your pet to the vet, groomer, doggy daycare, the kennel, etc. This convenient service will help alleviate last-minute rushing around. We have the capability of transporting multiple pets at one time! We offer private interstate transportation (Interstate Transportation Package) and airport pick-up and drop-off.

Q?

Is there a client agreement I need to accept before using your services?

A.

Yes, there is. You can download it here: Client Agreement PDF

Wherever to Wherever – We are at your service!